Volunteer Code of Conduct
For a safe and pleasant environment for everyone the WNSMK asks all its volunteers to:
- Please inform the relevant Team Leader as soon as possible if for any reason you are unable to attend your shift.
- Report any problems or concerns to the relevant Team Leader in the first instance as soon as they arise, or alternatively to a member of the Operations Team.
- Refrain from the consumption of any alcohol or other intoxicating substances prior to a shift.
- Treat other people’s beliefs, religious faiths and political views with respect.
- Respect the confidentiality of information about guests and fellow volunteers at all times (unless there is a serious safeguarding issue to be referred according to the terms of our Safeguarding Policy).
- Dress appropriately and modestly at all times.
- Refrain from pursuing relationships of a romantic or intimate nature with any guest.
- Refrain from giving or receiving personal gifts (goods or money). If you are concerned about a specific need that a guest has, please speak to the Welfare Manager.
- Abide by any safety procedures in place, including precautions related to Covid-19, which will be in place as a matter of law and government guidance.
Thank you for partnering with us to support the homeless in Milton Keynes.
Reception café and base for daytime support services:
Unity Park Station (formerly The Old Bus Station), 401 Elder Gate, Milton Keynes, MK9 1LR.
Registered office:
The Ridgeway Centre, Featherstone Road, Wolverton Mill South, Milton Keynes, MK12 5TH.
Charity Reference No. 1149480
Registered Company No. 08232340